Privacy Policy

Effective Date: September 16, 2024

1. Introduction

Welcome to Fifth Battery, LLC. ("Fifth Battery," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (fifthbattery.com), our mobile applications, and any other online products and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

This policy is intended to be compliant with the requirements of major app stores, including the Apple App Store, the Google Play Store, and the Amazon Appstore.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

a. Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information ("Personal Data"). This may include, but is not limited to:

  • Contact Information: Such as your first and last name, and email address, when you contact us for support or provide feedback.
  • Account Information: If you create an account with us, we may collect your username, email address, and other profile information.
  • Transaction Information: If you make a purchase, we may collect information about the transaction, such as product details, purchase price, and date of transaction. Please note, we use third-party payment processors (like Paddle, Apple, Google, Amazon) and do not store your full payment card details.
b. Usage Data

We may automatically collect information about how you access and use the Services ("Usage Data"). This Usage Data may include:

  • Device Information: Information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers (e.g., IDFA for iOS, Android Advertising ID), and mobile network information.
  • Log and Performance Data: Information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Information Collected by Cookies and Other Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service.

3. How We Use Your Information

Fifth Battery, LLC. uses the collected data for various purposes:

  • To provide, maintain, and improve our Services.
  • To process transactions and send you related information, including purchase confirmations and invoices.
  • To provide customer care and support.
  • To notify you about changes to our Services.
  • To allow you to participate in interactive features of our Service.
  • To monitor the usage of the Service and analyze trends to improve user experience.
  • To detect, prevent, and address technical issues.
  • To serve personalized and non-personalized advertising (see "Service Providers" section).

4. Service Providers and Third-Party Data Sharing

We may employ third-party companies and individuals ("Service Providers") to facilitate our Services, to provide parts of the Service on our behalf, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We will ensure that any third party with whom we share user data provides the same or equal protection of user data as stated in this privacy policy.

a. Analytics

We use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics: Google Analytics is a web analytics service that tracks and reports website and app traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
b. Advertising

We use third-party Service Providers to show advertisements to you to help support and maintain our Service.

  • Google AdMob & AdSense: Google AdMob and AdSense are advertising services provided by Google. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. We may display both personalized and non-personalized ads.

5. Your Privacy Rights and Data Choices

We provide you with choices regarding the information you provide to us.

a. Requesting Access to or Deletion of Your Data

You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. If you have created an account within one of our apps, you can request the deletion of your account from within the app or by contacting us.

To make such a request, please contact us at the email address provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

b. Tracking Technologies and Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may then be inaccessible or not function properly.

c. Opting Out of Personalized Advertising

You can opt-out of personalized advertising by using the ad settings on your device (e.g., "Limit Ad Tracking" on iOS or "Opt-out of Ads Personalization" on Android). You can also visit Google's Ads Settings to opt-out.

6. Data Security

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including transmitting data over HTTPS. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Children's Privacy

Our Services are not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children under 13.

In compliance with the Children's Online Privacy Protection Act (COPPA), if you are a parent or guardian and you are aware that your Child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.

For our apps in the Kids Category of an app store, we do not use third-party analytics or third-party advertising.

9. Links to Other Websites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: contact@fifthbattery.com
  • By visiting our support page: https://www.fifthbattery.com/support